Best Buy in Langley, BC Open now

Reviews about Best Buy

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  2020-02-22, by Kelly Mulhern
  I'm not sure why Best Buy has store fronts anymore, it seems that it is completely useless if the staff doesn't even take the time to help the customers that come into the store anyways. Sure you can have the flashy counters, and the beautiful displays - but if the staff can't even look up from their cell phones to help the customers that walk in, then whats the point? Went in to look for a lap top, should have just stuck to the online store - there were four staff members that completely ignored my boyfriend and I while we stood there in the lap top section, obviously wanting some help. Sure we could have waved one down, even went up to one of them ourselves. But if they couldn't have stopped their own conversation amongst themselves to help us, why would we even purchase a lap top there anyways? Horrible customer service.
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  2020-01-31, by Markpaul Chohan
  Great store, they did a very nice job with the recent renovations. The store is very easy to navigate and find what your looking for. Staff is very polite and helpful, there not pushy and help you find what you need and what’s best for you. Overall experience was very happy.
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  2019-10-17, by Matthew Martin
  Literally the worst service I've seen, I stood in the middle of the store asking for assistance with zero success. Every employee I asked would either tell me they were getting some one for me or they were busy, then I would see that employee in another section on his phone... Wasted half a hour standing around, maybe management should read these reviews and act on them? Thanks Best Buy for wasting my time.